A forum for technical support discussion related to Fogbugz.
I have a group of FB users that are restricted to a single project using the "Groups" feature. I want to get them out of the habit of sending emails directly to project stakeholders to request clarification on bugs/features. Instead, I want them to use FogBugz "Send" and "Reply" links. So, after I wrote a detailed procedure spec for them, they wrote back and said they cannot see the "Send" and "Reply" links. So, I began to investigate.
I can see the links just fine - I am site admin. So I set up a test user account configured to be in the same group as them, and, sure enough, the links are missing. I've researched the documentation and online forums, and cannot find a reason why this is so, or how to configure FB so these users can see these links. What am I doing wrong?
Shawn L. Bradley
Thursday, September 17, 2009
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