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When a case is closed - it retains the backlog number

I'm starting to look at using the backlog plug-in. Is there a way to configure the system so that a case gets removed from the backlog when it is closed. Even a manual work around doesn't seem to exist, i.e. once a case is closed you aren't able to remove the case from the backlog.
Abby Dowd Send private email
Tuesday, September 15, 2009
 
 
I designed the backlog plugin to remove cases from the backlog when they are closed, so it seems you've found a bug.  What steps do you take to close a case?

Thanks,
Jacob Krall Send private email
Tuesday, September 15, 2009
 
 
I was creating test issues, so they stayed assigned to me the whole time

1) Create issue, and assign backlog
2) Resolve (fixed)
3) Close

Issue is still on the backlog list

This time I all of these steps using the issue edit dialog i.e. not from the grid view.
Abby Dowd Send private email
Tuesday, September 15, 2009
 
 
I'm working on this right now.  Thanks for your report.
Jacob Krall Send private email
Wednesday, September 16, 2009
 
 
It would be nice if this were automatically removed, as you say it was designed.  Another feature would be to just allow the Backlog number to be manually removed for Closed cases.
Sonny Ramsay Send private email
Friday, September 25, 2009
 
 

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