FogBugz Technical Support

A forum for technical support discussion related to Fogbugz.
The current FogBugz Knowledge Base can be found at http://help.fogcreek.com/fogbugz.

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fogbugz.stackexchange.com

Hi all,

I just wanted to let anyone know that we're now also checking fogbugz.stackexchange.com.

We're not exactly sure what the final support configuration is going to be, but the people on this board are our most engaged users, so we'd like your participation.

One of the problems with these discussion boards is that perennial feature requests keep coming up and dropping off. When we don't do them, every response is slightly different.  At the very least, having long-wanted features on fogbugz.stackexchange.com will allow us to have Fog Creek's *current* stance toward implementation, rather than a high-school yearbook of awkward justfications and various explanations. The question voting feature will also allow us to gauge interest to a much better level.

We will be monitoring this discussion board indefinitely and will likely never take it down.

Rich
Rich Armstrong Send private email
Thursday, September 10, 2009
 
 
I don't know if this forum is right way to report issues for fogbugz.exchange.com, but there are some unreadable color combinations used:

* lightblue on green background (number of answers)
* black on grey background (tags)
* blue on magenta background (0 answers)
* when asking a question, there is unreadable "What's your programming question? Be descriptive." text below the title

Thanks.
Peter ┼átibraný Send private email
Thursday, September 10, 2009
 
 
Yeah, it's a work in progress.  I think learning the 27 different technologies I need to know to support FogBugz kicked all CSS and web design knowledge out of my brain, so I'm leaning heavily on the rest of the team.

Can you just send an email to customer-service@fogcreek.com with a screen shot of the unpleasantness?
Rich Armstrong Send private email
Friday, September 11, 2009
 
 
I've been tooling around in there a bit and am finding it a bit difficult to build rep since most of the questions are already answered and no one has enough rep to give any of mine votes.

Would you guys consider giving out enough rep points to existing customers such that we can at least vote on answers/questions?

I see why the rep system exists the way it does for sites like SO, but for a smallish community like this one it seems a little prohibitive.
John Fuex Send private email
Friday, September 11, 2009
 
 
Still a work in progress, and a good point, John. I'm working with the StackExchange lead engineer.
Rich Armstrong Send private email
Monday, September 14, 2009
 
 

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