A forum for technical support discussion related to Fogbugz.
We use different software companies for different applications we operate. Developers in each firm are setup as normal users while the firm has their own virtual queue. I would like to avoid these users from being able to see each other's virtual user queue. Is there any way to configure this?
I am able to achieve the equivalent with users by effectively managing client/departement permissions.
I've been peeling through some old posts about others inquiring about the same issue.
Based on thse, it sounds like this is not currently supported, or at least wasn't supported back in feb. 08. Any plans to add this feature? It would be really nice if when a user from department A creates or assigns a ticket to a virtual user, he is limited to the virtual users that it can be assiged to much the way users can be limited by project.
Hmm. It seems like there's a pretty clear path of action here. We've allowed adding community users to groups. Seems like we should just allow virtual users. This might not be implemented for a while, but it's pretty clear it should happen... unless I'm missing something.
I'll enter a case and discuss with the lead.
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