FogBugz Technical Support

A forum for technical support discussion related to Fogbugz.
The current FogBugz Knowledge Base can be found at http://help.fogcreek.com/fogbugz.

Posts by Fog Creek Employees are marked:

Documentation
Release Notes
Network Status

visability of virtual users

We use different software companies for different applications we operate.  Developers in each firm are setup as normal users while the firm has their own virtual queue.  I would like to avoid these users from being able to see each other's virtual user queue.  Is there any way to configure this? 

I am able to achieve the equivalent with users by effectively managing client/departement permissions.
Mike S. Send private email
Tuesday, September 1, 2009
 
 
I've been peeling through some old posts about others inquiring about the same issue.

http://support.fogcreek.com/default.asp?fogbugz.4.22960.1
http://support.fogcreek.com/default.asp?fogbugz.4.22697.1

Based on thse, it sounds like this is not currently supported, or at least wasn't supported back in feb. 08.  Any plans to add this feature?  It would be really nice if when a user from department A creates or assigns a ticket to a virtual user, he is limited to the virtual users that it can be assiged to much the way users can be limited by project.
Mike S. Send private email
Tuesday, September 8, 2009
 
 
Hmm. It seems like there's a pretty clear path of action here.  We've allowed adding community users to groups.  Seems like we should just allow virtual users.  This might not be implemented for a while, but it's pretty clear it should happen... unless I'm missing something.

I'll enter a case and discuss with the lead.
Rich Armstrong Send private email
Wednesday, September 9, 2009
 
 

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics
 
Powered by FogBugz Bug Tracking and Evidence-Based Scheduling.