A forum for technical support discussion related to Fogbugz.
There is a very good thread about the need to be able to delete cases that allows no more postss. The only proposed solution is using SPAM settings, which seems ludricous. And I was surprised that the SQL db is not relational and doesn't cascade deletes. That would have made adding an admin to delete cases quite simple.
As an example, I just deleted a project but an open case assigned to that project still shows up--that must be related to the SQL issue.
I can't imagine a project management tool that will not allow an administrator to clear out junk. In ten years of working on projects I have never seen a project where some cases need to be deleted.
Can anyone from Fog Creek tell me if this issue is just plain dead to you, or are you considering some remedy?
The reason you can't reply to that post is because it is really old. Once posts are really old they become archived and to prevent spammers from posting to them (since no one else would be reading old posts) they do not allow replies.
As far as deleting cases, simply mark them as closed.
FogBugz is meant to keep a historical audit of EVERYTHING. This is why nothing is ever deleted.
You may have clicked delete for a project, but in the database that project still exists and the cases for that project still exist. It was just "marked" as deleted. But now you will no longer see that project when you create a new case, which is exactly what you wanted to do.
To preserve history, it is impertive that FogBugz not allow you to delete cases.
If you want to remove a case, you can do so by editing the database directly.
If you have any further comments or questions, feel free to email us using our contact form at http://contact.fogcreek.com and I'll personally respond.
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