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We are looking at Fogbugz as a possible solution for co-ordinating our support work. I have an online trial account, but this doesn't allow me to check the following:

-If a user files a bug, can he then update the priority and/or description later on, without requiring intervention from our support team?

-Is it possible to limit the information that other people can see? For instance, how easy is it to have private attachments for a bug record?

-Is it possible to install a trial version over here at our site?

Guy Pardon Send private email
Monday, December 5, 2005

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