A forum for technical support discussion related to Fogbugz.
We've been having some e-mail issues for an unknown amount of time (spanning a 3.0 to 4.0 upgrade, I think), and some troubleshooting has led me to diagnostics.asp.
In Step 7 (POP3 Server Test), FogBugz reports the following:
FogBugz will now test your mailbox (POP3) settings.
Password: not shown
Attempting to connect to mailbox...
Connection succeeded. # of Messages in mailbox: 1
There was an error getting msg sizes: Object required
It's interesting; it's connecting just fine, sees that the message is there, but fails to actually read that message. Other mail clients don't seem to be having a problem with that mailbox. Any suggestions?
We can't update right now, but I was able to find the problem using http://www.fogcreek.com/FogBugz/KB/trouble/MailProblems4.0.html -- as it turns out, it was the reflection on the Maintenance URL. The machine didn't recognize itself when addressed by its external domain name.
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