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Email notifications don't work after upgrading from 5 to 6

Email notices on case status changes stopped working right after I have upgraded my FogBugz.
I checked, the FogBugz service is running. How to troubleshoot and fix this problem?
Thank you
Vlad Send private email
Monday, December 8, 2008
 
 
Are there mail messages in the MailQueue?

If so, did your machine url change?  Are there any errors when you log in as an admin at the top of the page?

Your best bet is to start here:
http://www.fogcreek.com/FogBUGZ/KB/trouble/NotificationProblems.html
Michael H. Pryor Send private email
Monday, December 8, 2008
 
 
Ok what should I do if the machine url was changed?
Vlad Send private email
Monday, December 8, 2008
 
 
Also when I was running a diagnostic tool I've got this message on step 10
R: 220 hrndva-omtalb.mail.rr.com ESMTP Welcome to Road Runner.  WARNING: *** FOR AUTHORIZED USE ONLY! ***
S: EHLO <-- domain -->
R: <-- domain -->.mail.rr.com
250-HELP
250-VRFY
250-XREMOTEQUEUE
250-ETRN
250-PIPELINING
250-DSN
250-8BITMIME
250 SIZE 30996480
S: MAIL FROM:<email> SIZE=663 RET=HDRS
RCPT TO:<email>
R: 550 Outbound Mail Refused - See http://help.rr.com/outboundemail
S: QUIT
R: 503 Bad sequence of commands (specify MAIL first)
Vlad Send private email
Monday, December 8, 2008
 
 
Go to Settings->Site and update the url there (it's on the advanced tab I believe).

The error from your SMTP server makes me think that it requires authentication but you haven't yet entered that info (also on settings->site)
Michael H. Pryor Send private email
Monday, December 8, 2008
 
 
I don't know exactly what is going on. But it looks like after upgrade it couldn't communicate with the same SMTP server as the previous version worked with successfully. It sounds a little weird to me. Did you guys changed anything in the way the maintenance service communicates with the server?
Anyway after I changed settings to a different SMTP server it worked fine.
But all of this looks a little weird.

Thank you for help.

Monday, December 8, 2008
 
 
No changes regarding smtp that I'm aware of...
Michael H. Pryor Send private email
Tuesday, December 9, 2008
 
 

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