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BCC response

We have an email group setup in fogbuz is there a way to have it automatic bcc response when a ticket instead of manauly change it
Frank U Send private email
Wednesday, October 29, 2008
 
 
I'm not sure what you mean by BCC response.  Do you want the group to be BCCed on all responses in a given inbox?  Can you clarify?
Rich Armstrong Send private email
Monday, November 3, 2008
 
 
Basically someone opens a ticket in fogbugz once the tech who in a group response to the ticket that group is put in the bcc field instead of the to field

Monday, November 3, 2008
 
 
So if I email a case into your FogBugz, when you respond to it, your email list is in the "to" field of the response?
Rich Armstrong Send private email
Thursday, November 6, 2008
 
 

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