A forum for technical support discussion related to Fogbugz.
Often we have customers email us from within their corporate environment and we get the standard "email has been scanned by a virus scanner" or "this is a confidential email, don't broadcast it on the internet" type of messages appended to them. I was wondering if there was any way to remove them from the case once it is created from an incoming email?
No, unfortunately there isn't and I don't know if there would be a canonical way to do it since those can differ so much.
Michael H. Pryor
Tuesday, October 7, 2008
Fair enough... it'd be cool if there was a wiki type feature tho which would allow you to remove those sections (and edit the requests as they came in) whilst still keeping the revision history so you could make it easier on the eyes without losing any context... kinda like stackoverflow.com does.
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