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Cases waiting for outsiders (workers not using Fogbugz)

Any ideas on the best way to label cases that are waiting for an action by someone outside of the Fogbugz system?  It's easy for users in the system, just reassign the task to them. And here I can reassign the task to the person who should nag the outsider, but I want a way to offset it in the workflow for later followup.

I know this is just a case of me not thinking the Fogbugz way, so any help reshaping my thinking is appreciated.

Thanks.
Chancey Mathews Send private email
Tuesday, October 7, 2008
 
 
I usually just use "Resolved (Waiting For Info)" for inquiries or "Resolved (Postponed)".
Rich Armstrong Send private email
Thursday, October 9, 2008
 
 
I assign them to a virtual user named after our vendor. Then there is an assumption that it is the project manager's responsibility to nag.
Angelo Giannatos Send private email
Friday, October 10, 2008
 
 
Virtual users for vendors is a great idea.  Thanks!
Chancey Mathews Send private email
Monday, October 13, 2008
 
 

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