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fogbugz upgrade

during install of the upgrade, we get an error about it being "...unable to create the mantenance service: the account name is invalid or does not exist..." and then it stops and rolls back, but v5 is no longer functional as the dll's are not registered. i don't see info on the process to manually install and upgrade from v5.
has anyone else had this error? v5 was working flawlessly..
aknasinski Send private email
Saturday, September 22, 2007
 
 
Use this guide to set the account info correct before running the upgrade:

http://www.fogcreek.com/FogBugz/KB/setup/RightAccount.html
Michael H. Pryor Send private email
Monday, September 24, 2007
 
 
i went thru the steps for win2k, this didn't work. any other options?

also, i ran the register.bat file for v5 but now i am getting a message about the "a license for the powertcp message component was not found on this machine"

i'm totally dead in the water now with both v5 and v6.
aknasinski Send private email
Monday, September 24, 2007
 
 
To get v5 working again, just open it up in a browser and go to the site page and hit OK.  Submitting the site page will restore your PowerTCP licenses.
Michael H. Pryor Send private email
Tuesday, September 25, 2007
 
 
For the Maintenance Service issue, just do a new installation and create a new FogBugz windows user but point it to your existing db (the installer will allow you to choose that option).
Michael H. Pryor Send private email
Tuesday, September 25, 2007
 
 
hitting the default url did not register the component. i then tried your upgrade advice.

i now get this error...

FogBugz encountered an error upgrading your FogBugz database and rolled back all changes. The error is:

200: Cannot modify the design of table 'ACL'. It is in a read-only database. SQL: ALTER TABLE ACL ADD sSectionName varchar(50)
aknasinski Send private email
Tuesday, September 25, 2007
 
 
ok, i now went and changed perms on the file, that resolved that issue. next when i logged in i got...

The FogBugz database is down or could not be found.
Error: -2147467259: Could not use ''; file already in use.

i followed the registry link, and the path is valid. so, i moved the MDB file to the new directory and adjusted the registry and now i could login.

things seem to be fine now.

* the upgrade from v5 to v6 has definitely been painful!
aknasinski Send private email
Tuesday, September 25, 2007
 
 

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