A forum for technical support discussion related to Fogbugz.
Having just got 6.0 up and working this morning, let me say congratulations. It looks good so far.
After that, I find myself a bit baffled by the "You do not have any historical estimates" message on the Estimate History report. I have plenty of resolved cases for which I entered an initial estimate and kept track of the actual time that pre-date FogBugz 6.0. To be included in this report, do these data have to enter the system using some special 6.0 feature or data flow?
Thanks for the new version and the quality tech support to get it up and running.
Mmmm, now the s#i7 sandwhich is complete.
Wait until tomorrow. A nightly process has to run ;)
Michael H. Pryor
Friday, September 14, 2007
I have at least one case missing from my estimation history: closed the previous day. There are two things different about it (that shouldn't make any difference):
- it was around 5 hours long, when the other cases on the list are around 1 hour long (maybe outliers are excluded?
- After closing I re-opened and and closed it.. not editing anything
Will see if I can work out what is going on...
Another day has passed, and I'm still not seeing anything on the estimate history report.
Saturday, September 15, 2007
Still no estimate history reports.
Is this nightly process run as part of the maintenance service? I've check, and the maintenance service appears to be running properly.
Does FogBugz use Reporting Services to generate this report? The only oddities I can find in the server's event log is several entries that read as follows:
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: Microsoft.ReportingServices.QueryDesigners, Version=22.214.171.124, Culture=neutral, PublicKeyToken=89845dcd8080cc91 . Error code = 0x80070002
No, it doesn't use Microsoft Reporting Services. I'll have to ask Brett tomorrow if he has any ideas...
Michael H. Pryor
Sunday, September 16, 2007
I think y'all are talking about two different reports. Michael is talking about the "Ship Date Over Time" report, which indeed is filled in by an overnight process, and you're talking about the Estimate History graph. And your initial hunch was correct -- FogBugz disregards any estimate history from cases prior to FogBugz 6.0. When we looked at our own estimate/actual data, we found lots of data points that we wanted to throw out (they were mostly symptomatic of the pre-EBS estimate/actual system). We didn't want to make people sort through and clean their old data in order to get good EBS results, so it seemed simplest for all parties to only take post-EBS data points into account.
Ah! That is a load off my mind.
Do I have to use the time sheet or elapsed timer when entering these data or can I continue fill in the elapsed time by hand? Not that I don't want to use the timer, I'm just wondering because I'm still getting the following message on the "My Estimate History" report, even after I've opened and resolved cases using 6.0.
You do not have any historical estimates.
For the time being, FogBugz will use a generic probability distribution to calculate your ship date reports.
In order to be considered a historical estimate for a user, a case must be estimated by that user, have time charged against it, and then be resolved and closed. The resolution must be "Completed", "Fixed", "Implemented", or "Responded."
Do I need to have a certain amount of historical data before I get my first report? I'm just trying to see what each page does. Does the "My estimation history" page show me anything especially interesting, like whether I tend to over or underestimate?
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