FogBugz Technical Support

A forum for technical support discussion related to Fogbugz.
The current FogBugz Knowledge Base can be found at

Posts by Fog Creek Employees are marked:

Release Notes
Network Status

Using FB for Change Management


Really liking FB6, the Wiki and the new UI are great.

In our company, I would like to propose that we use FB for rudimentary change notification and tracking. I feel that FB provides both a pleasant, easy to use interface as well as a persistent store for all change cases that come up, the discussion of which can be pivotal to a company's success.

(I would appreciate any thoughts on this proposal, war stories or advice.)

Within FB, there seems to be two reasonable options:

1) Use an Area

Email sent on case creation
Email sent on any addition to case (i.e. discussion)

Same email format as a "normal" case - any way to customize per Area?

2) Use a discussion group

Nice format, pleasant to read

No email notification at all (yes I've read Joel's paper, I'm not complaining)

Perhaps RSS could be used to craft a form of email notification...

Anyway, I'd be interested to hear people's thoughts on this use for FB.
Andrew Send private email
Friday, September 14, 2007
Seems like setting a trigger on changes to the dbo.DiscussTopic table can do the job of email notifications for the discussion groups.
Andrew Send private email
Friday, September 14, 2007

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics
Powered by FogBugz Bug Tracking and Evidence-Based Scheduling.