FogBugz Technical Support

A forum for technical support discussion related to Fogbugz.
The current FogBugz Knowledge Base can be found at http://help.fogcreek.com/fogbugz.

Posts by Fog Creek Employees are marked:

Documentation
Release Notes
Network Status

Publishing FogBugz 6 through ISA Server 2006

...seems to cause some issues.

It's a fairly straightforward publishing rule - actually, I've just upgraded today from FogBugz 4 to 6, and the publishing rule is the same as the one that worked successfully with FogBugz 4 - basically, publish everything under the /FogBugz directory on the internal web server to /FogBugz on the external site, with no extra bells or whistles to the rule.

Trouble is, when looking at the site, it comes up with a whole passel of formatting issues and JavaScript errors. The easiest way, probably, to explain is by demonstration, so:

http://www.arkane-systems.net/FogBugz/

I'm pretty certain that it's not a problem with FogBugz itself, since accessing it internally through the URL of the internal web server produces a perfectly working site.

Anyone else seen this one?  Ideas?

Thanks in advance,

Alistair
Alistair Young Send private email
Thursday, September 6, 2007
 
 
When I go to that web page in either Firefox or IE7, I don't see any formatting issues or Javascript errors.  Do the errors only happen when you log in perhaps? 

If you send us a screenshot at customer-service@fogcreek.com maybe we can debug this further. 

Oh, also, have you seen the KnowledgeBase article at http://www.fogcreek.com/FogBugz/KB/errors/Javascripterrorswhenusing.html?  That may be a related problem with Javascript errors with ISA Server, and can be fixed with a Microsoft patch.
Eric Nehrlich Send private email
Friday, September 7, 2007
 
 
Okay. This gets stranger and stranger - I just tried looking at the page from a machine outside our network, and when doing that, I get the same results as you - no JavaScript errors, no page corruption, everything works fine.  It's only when I try accessing it using the external URL from inside our network here that the problem occurs.

(Which is good, I suppose, since at least external clients won't have a problem - bit annoying for the internal users, but livable with for now.)

I've taken screenshots of the various JavaScript errors and the final result, and I'll e-mail them in forthwith.
Alistair Young Send private email
Saturday, September 8, 2007
 
 
Also, w.r.t. that knowledge base article, I did find that, but it seems to be referring to a problem with ISA Server 2004 - I haven't been able to find an equivalent article for ISA 2006.
Alistair Young Send private email
Saturday, September 8, 2007
 
 
For anyone else who has this problem with ISA 2006, and finds this thread, I believe that I've tracked it down to a bug in the HTTP Compression filter in ISA 2006. Disabling that seems to work around the problem.
Alistair Young Send private email
Sunday, September 9, 2007
 
 

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics
 
Powered by FogBugz Bug Tracking and Evidence-Based Scheduling.