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Cancel out of Reply causes entries in ticket

We are on version 7.1.5 of Fogbugz.We are currently seeing an issue where if we click on Reply, and then cancel, we see two entries added to the ticket, one which assigns it to yourself, and then another going to another person. Anyone else see that?
Benjamin Peikes Send private email
Tuesday, June 29, 2010
 
 
When you hit reply (even before you've sent your reply) the case becomes assigned to you, so that everyone else knows you've "grabbed" the ticket.  If you later decide not to reply, it has to be put back in the queue, or assigned to "Up For Grabs" or the person it used to be assigned to... so the two entries you are seeing are intentional.
Michael H. Pryor Send private email
Tuesday, June 29, 2010
 
 

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