FogBugz Technical Support

A forum for technical support discussion related to Fogbugz.
The current FogBugz Knowledge Base can be found at http://help.fogcreek.com/fogbugz.

Posts by Fog Creek Employees are marked:

Documentation
Release Notes
Network Status

Bug In Indexing

Was this bug ever fixed?

http://support.fogcreek.com/default.asp?fogbugz.4.106479.6

I downloaded version 7.3 and still have the issue that I reported in the link above.

Please let me know if this is included.
TMZ Send private email
Wednesday, May 12, 2010
 
 
Hi,

It's been included for a while.  Can you try resetting your index?

ra
Rich Armstrong Send private email
Thursday, May 13, 2010
 
 
And how do I reset my index?
Tiffany Zeman Send private email
Thursday, May 13, 2010
 
 
I figured out how to reset our index.  Howevr now when any search is done we get the following three error messages:

Unhandled Exception in Bug Search (View)

System.ApplicationException: Access to the path 'LC-5833.data' is denied.  at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)  at System.IO.FileInfo.Delete()  at FogCreek.Search.Store.Buffer.Purge(ArrayList validfiles, DirectoryInfo dir, String search, CaseInsensitiveComparer comparer) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Store\Buffer.cs:line 73  at FogCreek.Search.Store.Buffer.CleanUp(DirectoryState state) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Store\Buffer.cs:line 98  at FogCreek.Search.Index.InternalCleanup.DoBody() in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 743  at Lucene.Net.Store.Lock.With.Run() in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Lucene.Net\Store\Lock.cs:line 121  at FogCreek.Search.Index.Execute(Object query, Boolean fMSSQL, Boolean fMySQL, String sFilterKey, String sFilterValues) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 776 ---> System.UnauthorizedAccessException: Access to the path 'LC-5833.data' is denied.  at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)  at System.IO.FileInfo.Delete()  at FogCreek.Search.Store.Buffer.Purge(ArrayList validfiles, DirectoryInfo dir, String search, CaseInsensitiveComparer comparer) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Store\Buffer.cs:line 73  at FogCreek.Search.Store.Buffer.CleanUp(DirectoryState state) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Store\Buffer.cs:line 98  at FogCreek.Search.Index.InternalCleanup.DoBody() in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 743  at Lucene.Net.Store.Lock.With.Run() in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Lucene.Net\Store\Lock.cs:line 121  at FogCreek.Search.Index.Execute(Object query, Boolean fMSSQL, Boolean fMySQL, String sFilterKey, String sFilterValues) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 776  --- End of inner exception stack trace ---  at FogCreek.Search.Index.Execute(Object query, Boolean fMSSQL, Boolean fMySQL, String sFilterKey, String sFilterValues) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 792  at FogCreek.FogBugz.CFullTextIndexer.GetIndexerHits(String sType, CQueryToken oQuery, String sParentKey) in c:\src\FogBugz\distribution\src-Website\CFullTextIndexer.was:line 377  at FogCreek.FogBugz.CSearcher.ExecuteHits(String sTypeSrc, CFullTextIndexer oIndexer, Boolean fUseIndexer, CQueryToken oQuery, Int32 cExpectedMax, String sParentKeyValue, CSelectQuery queryBase, Nullable`1 ixPageNum) in c:\src\FogBugz\distribution\src-Website\CSqlSearcher.was:line 675  at FogCreek.FogBugz.CFullTextIndexer.InternalSearch(String sQuery, Int32 cExpectedMax, Int32 ixPageNum, Boolean fPrintErrors, String sType, String sParentKey, CSelectQuery queryBase) in c:\src\FogBugz\distribution\src-Website\CFullTextIndexer.was:line 351  at FogCreek.FogBugz.CFullTextIndexer.Search(String sQuery, Int32 cExpectedMax, Int32 ixPageNum, Boolean fPrintErrors, String sType, String sParentKey) in c:\src\FogBugz\distribution\src-Website\CFullTextIndexer.was:line 250  at FogCreek.FogBugz.__Global.GetSearchHits(Int32 cExpectedMax, Int32 ixPageNum, Nullable`1 fPrintErrors, String sType, CFullTextIndexer oIndexer) in c:\src\FogBugz\distribution\src-Website\search.was:line 130  at FogCreek.FogBugz.__Global.CreateBugOutline(ListDetails oDetails) in c:\src\FogBugz\distribution\src-Website\list.was:line 1039

Unhandled Exception in Wiki Search (View)
Unhandled Exception in Discuss Search (View)
System.ApplicationException: Access to the path 'LC-5833.data' is denied.  at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)  at System.IO.FileInfo.Delete()  at FogCreek.Search.Store.Buffer.Purge(ArrayList validfiles, DirectoryInfo dir, String search, CaseInsensitiveComparer comparer) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Store\Buffer.cs:line 73  at FogCreek.Search.Store.Buffer.CleanUp(DirectoryState state) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Store\Buffer.cs:line 98  at FogCreek.Search.Index.InternalCleanup.DoBody() in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 743  at Lucene.Net.Store.Lock.With.Run() in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Lucene.Net\Store\Lock.cs:line 121  at FogCreek.Search.Index.Execute(Object query, Boolean fMSSQL, Boolean fMySQL, String sFilterKey, String sFilterValues) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 776 ---> System.UnauthorizedAccessException: Access to the path 'LC-5833.data' is denied.  at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)  at System.IO.FileInfo.Delete()  at FogCreek.Search.Store.Buffer.Purge(ArrayList validfiles, DirectoryInfo dir, String search, CaseInsensitiveComparer comparer) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Store\Buffer.cs:line 73  at FogCreek.Search.Store.Buffer.CleanUp(DirectoryState state) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Store\Buffer.cs:line 98  at FogCreek.Search.Index.InternalCleanup.DoBody() in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 743  at Lucene.Net.Store.Lock.With.Run() in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Lucene.Net\Store\Lock.cs:line 121  at FogCreek.Search.Index.Execute(Object query, Boolean fMSSQL, Boolean fMySQL, String sFilterKey, String sFilterValues) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 776  --- End of inner exception stack trace ---  at FogCreek.Search.Index.Execute(Object query, Boolean fMSSQL, Boolean fMySQL, String sFilterKey, String sFilterValues) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 792  at FogCreek.FogBugz.CFullTextIndexer.GetIndexerHits(String sType, CQueryToken oQuery, String sParentKey) in c:\src\FogBugz\distribution\src-Website\CFullTextIndexer.was:line 377  at FogCreek.FogBugz.CSearcher.ExecuteHits(String sTypeSrc, CFullTextIndexer oIndexer, Boolean fUseIndexer, CQueryToken oQuery, Int32 cExpectedMax, String sParentKeyValue, CSelectQuery queryBase, Nullable`1 ixPageNum) in c:\src\FogBugz\distribution\src-Website\CSqlSearcher.was:line 675  at FogCreek.FogBugz.CFullTextIndexer.InternalSearch(String sQuery, Int32 cExpectedMax, Int32 ixPageNum, Boolean fPrintErrors, String sType, String sParentKey, CSelectQuery queryBase) in c:\src\FogBugz\distribution\src-Website\CFullTextIndexer.was:line 351  at FogCreek.FogBugz.CFullTextIndexer.Search(String sQuery, Int32 cExpectedMax, Int32 ixPageNum, Boolean fPrintErrors, String sType, String sParentKey) in c:\src\FogBugz\distribution\src-Website\CFullTextIndexer.was:line 250  at FogCreek.FogBugz.__Global.GetSearchHits(Int32 cExpectedMax, Int32 ixPageNum, Nullable`1 fPrintErrors, String sType, CFullTextIndexer oIndexer) in c:\src\FogBugz\distribution\src-Website\search.was:line 130  at FogCreek.FogBugz.__Global.ShowGenericSearchDetails(String sType, Boolean fGridView, ListDetails oDetails) in c:\src\FogBugz\distribution\src-Website\list.was:line 1518  at Wasabi.Runtime.Web.Response.PictureOf[T1,T2,T3](Sub`3 sub, T1 a, T2 b, T3 c) in c:\src\Wasabi\Wasabi.Runtime\ResponseGenerator.cs:line 36  at FogCreek.FogBugz.__Global.GetListDetails(Boolean fGridView, Boolean fIgnoreMax, Int32 ixPageNum, CGridColumn[] rgGridColumns, Boolean fSearch, String sSearchOverride, CFilter filterOverride) in c:\src\FogBugz\distribution\src-Website\list.was:line 1274
Tiffany Zeman Send private email
Thursday, May 13, 2010
 
 
Can you delete the contents of the MainIndex folder in the FogBugz/Accessories directory?  That should rebuild them.
Rich Armstrong Send private email
Thursday, May 13, 2010
 
 
I deleted the contents of the MainIndex folder in the FogBugz/Accessories directory.  Now I get the following error when trying to attempt a search:

System.ApplicationException: Access to the path 'LC-6541.data' is denied.  at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)  at System.IO.FileInfo.Delete()  at FogCreek.Search.Store.Buffer.Purge(ArrayList validfiles, DirectoryInfo dir, String search, CaseInsensitiveComparer comparer) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Store\Buffer.cs:line 73  at FogCreek.Search.Store.Buffer.CleanUp(DirectoryState state) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Store\Buffer.cs:line 98  at FogCreek.Search.Index.InternalCleanup.DoBody() in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 743  at Lucene.Net.Store.Lock.With.Run() in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Lucene.Net\Store\Lock.cs:line 121  at FogCreek.Search.Index.Execute(Object query, Boolean fMSSQL, Boolean fMySQL, String sFilterKey, String sFilterValues) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 776 ---> System.UnauthorizedAccessException: Access to the path 'LC-6541.data' is denied.  at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)  at System.IO.FileInfo.Delete()  at FogCreek.Search.Store.Buffer.Purge(ArrayList validfiles, DirectoryInfo dir, String search, CaseInsensitiveComparer comparer) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Store\Buffer.cs:line 73  at FogCreek.Search.Store.Buffer.CleanUp(DirectoryState state) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Store\Buffer.cs:line 98  at FogCreek.Search.Index.InternalCleanup.DoBody() in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 743  at Lucene.Net.Store.Lock.With.Run() in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Lucene.Net\Store\Lock.cs:line 121  at FogCreek.Search.Index.Execute(Object query, Boolean fMSSQL, Boolean fMySQL, String sFilterKey, String sFilterValues) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 776  --- End of inner exception stack trace ---  at FogCreek.Search.Index.Execute(Object query, Boolean fMSSQL, Boolean fMySQL, String sFilterKey, String sFilterValues) in c:\src\FogBugz\FogBugzUtils\FogCreek.Search\FogUtil.Search\Index.cs:line 792  at FogCreek.FogBugz.CFullTextIndexer.GetIndexerHits(String sType, CQueryToken oQuery, String sParentKey) in c:\src\FogBugz\distribution\src-Website\CFullTextIndexer.was:line 377  at FogCreek.FogBugz.CSearcher.ExecuteHits(String sTypeSrc, CFullTextIndexer oIndexer, Boolean fUseIndexer, CQueryToken oQuery, Int32 cExpectedMax, String sParentKeyValue, CSelectQuery queryBase, Nullable`1 ixPageNum) in c:\src\FogBugz\distribution\src-Website\CSqlSearcher.was:line 675  at FogCreek.FogBugz.CFullTextIndexer.InternalSearch(String sQuery, Int32 cExpectedMax, Int32 ixPageNum, Boolean fPrintErrors, String sType, String sParentKey, CSelectQuery queryBase) in c:\src\FogBugz\distribution\src-Website\CFullTextIndexer.was:line 351  at FogCreek.FogBugz.CFullTextIndexer.Search(String sQuery, Int32 cExpectedMax, Int32 ixPageNum, Boolean fPrintErrors, String sType, String sParentKey) in c:\src\FogBugz\distribution\src-Website\CFullTextIndexer.was:line 250  at FogCreek.FogBugz.__Global.GetSearchHits(Int32 cExpectedMax, Int32 ixPageNum, Nullable`1 fPrintErrors, String sType, CFullTextIndexer oIndexer) in c:\src\FogBugz\distribution\src-Website\search.was:line 130  at FogCreek.FogBugz.__Global.CreateBugOutline(ListDetails oDetails) in c:\src\FogBugz\distribution\src-Website\list.was:line 1039
Tiffany Zeman Send private email
Wednesday, May 19, 2010
 
 
Okay, could you give the FogBugz user account full control over the entire Accessories folder?
Rich Armstrong Send private email
Wednesday, May 19, 2010
 
 

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics
 
Powered by FogBugz Bug Tracking and Evidence-Based Scheduling.