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Cannot send screen shots to Fogbugz


When I try to send a screen shot to FogBugz using the screen capture tool I get a small IE window pop up entitled Submitting Screenshot to FogBugz. However the window contains an error saying that it cannot display the web page.

Looked at the properties and the URL of the page is:

res://ieframe.dll/dnserrordiagoff_webOC.htm#http://<my FB server FQDN>/FogBugz/default.asp

If I enter the URL: http://<my FB server FQDN>/FogBugz/default.asp into my browser it works fine. I can navigate to my FB site using either the host name of the machine or it's FQDN so there doesn't appear to be a DNS error.

I have also tried using the Bug shooting tool available from here With this tool I get similar results - But the page says Navigation cancelled. The URL is:

res://ieframe.dll/navcancl.htm#http://<my FB server FQDN>/fogbugz/default.asp

The FB site is Version 7.0.32 (DB 716, Build 1020)  running on IIS 7 on a windows 2008 server.

Any ideas?
Felix Mason Send private email
Thursday, October 8, 2009
You can try downloading Fiddler at to see this traffic in the background.  Can you put that FogBugz URL into the Start > Run... dialog and log in with "Remember Me" checked?
Rich Armstrong Send private email
Thursday, October 8, 2009

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